To withdraw funds from your account, simply log in to your account and generate a Withdrawal Request from the withdrawal page.
Please note that withdrawing funds is only possible upon signing and sending the following documents:
- Photo Identification: Please submit a government issued photo ID such as a driver’s license, passport or residency card (Front and Back).
- Proof of Address: In order to verify your billing or physical address in the country of your residency, please submit an applicable utility bill (e.g. gas or electricity bill) that is no older than 3 months
- Credit Card: If you have made an investment using a credit card, you are required to submit a copy of this credit card. The copy should be of both sides of the card with only the last 4 digits visible. Please ensure that the CVV on the back of the card is blacked-out as well.
All the required documentation as above can be upload directly from your Chartoption account, or sent via email to firstname.lastname@example.org.
Funds deposited with credit cards, will be credited upon withdrawal to the card/s, up to the limit of the deposited amount. Any excess funds will be wired to your bank account
Please note that in compliance with anti-money laundering regulations, Chartoption is allowed to transfer funds only to a bank account held in the same name as your Chartoption trading account. Funds will not be transferred to another person’s bank account.
Minimum Withdrawal Amount
The minimum amount for withdrawal is 50€/$.
For the first withdrawal, Chartoption does not charge any withdrawal fees.
For the following withdrawal:
By credit card: 10€/$ per additional transaction is charged.
By wire: only your banks transaction fees.
Please note that for Gold and VIP account, these fees are covered by Chartoption .
How long does it take to withdraw funds?
Within 24 to 48 business hours, we will verify the withdrawal form and the funds will be removed from the account.
After validation by our financial department, it usually takes 3 to 5 business days to receive the funds.